Our Services
Ordering from gardenmachineryparts
Easy Ordering – 24 Hours A Day, 7 Days A Week!
Our email: info@gardenmachineryparts.com
Email your order, don’t forget to include the part number or description/OEM number and the quantity of each item being ordered, and your customized requests such as packaging requests.We will email you back with Proforma Invoice for your confirmation.
The Proforma Invoice includes the products price, delivery time, delivery terms, freight, payment terms for your confirmation.
Once get your payment proof, we will move forward with processing your order. Rest assured, our team works round the clock, 24 hours a day, 7 days a week, to ensure your order is processed and dispatched as quickly as possible.
If you have any questions or concerns at any point during the ordering process, don’t hesitate to contact us. Our sales team is always available to assist you. You can reach us by email at info@gardenmachineryparts.com or give us a call and we’ll be happy to help.
Remember, at gardenmachineryparts, we value your time and business.
Payment methods
- PayPal
- Western Union
- T/T
Payment terms
- Sample/Small orders: 100% in advance
- Formal orders: deposit in advance and balance before delivery or depends on different orders
Payment terms
Packaging
gardenmachineryparts Guarantees Parts Quality!
Outer packaging Options:
- Carton box wrapped withduct tape
- Carton box first, then outside covered with a woven bag
- Carton box first, then packed with pallet
Shipping
Delivery terms FOB, CIF, FCR, EXW, DDU, DDP are available.Shipping methods
- Large and/or heavyorders will be shipped by sea, by train, by air.
- Sample orders will be shipped by FedEx/UPS/TNT or a similar carrier.
- You will be charged actual freight charges.
- Sample/smallorders, it takes about 1-10 days depends on various goods. And takes about 5-12 days by carrier.
- For orders shipped by sea or train, it takes about 15-25 days to prepare the goods. Delivery times may vary depending on the destination, the shipping company, and other factors. We will do our best to provide you with accurate delivery estimates and keep you updated on the progress of your order.
Warranty
We guarantees most parts and accessories supplied by gardenmachineryparts will be defect free (material and workmanship) under normal use and service for ONE YEAR.
CLAIM PROCESS
- If a gardenmachinerypartscustomer believes they have purchased defective goods from gardenmachineryparts as described, they should notify us via email, fully informing why the goods are believed to be defective.
- Wewill rely on the information, pictures provided to determine if the goods are defective as described above.
- If any items are proven to be defective, wewill replace/resend the defective products, or refund the purchase price.
FORCE MAJEURE
gardenmachineryparts shall be under no obligation to perform any contract when performance is prevented by fire, strike, war, labor dispute, embargo, transportation delay or failure, material shortages, government intervention or for any other cause beyond the control of gardenmachineryparts.